{"id":333,"date":"2020-12-11T12:35:44","date_gmt":"2020-12-11T11:35:44","guid":{"rendered":"https:\/\/sanktlukas.se\/fyrbodal\/?page_id=333"},"modified":"2024-03-13T10:04:18","modified_gmt":"2024-03-13T09:04:18","slug":"synpunkter-och-klagomal","status":"publish","type":"page","link":"https:\/\/sanktlukas.se\/fyrbodal\/kontakt\/synpunkter-och-klagomal\/","title":{"rendered":"Synpunkter och klagom\u00e5l"},"content":{"rendered":"\n<div class=\"wp-block-sanktlukas-pageblock page-block\">\n<h2 class=\"wp-block-sanktlukas-genericheading headline headline--medium medium-green\">Synpunkter och klagom\u00e5l<\/h2>\n\n\n\n<h3 class=\"wp-block-sanktlukas-genericheading headline headline--small medium-green\">Vi tar emot synpunkter och klagom\u00e5l<\/h3>\n\n\n\n<div class=\"wp-block-sanktlukas-pagetext page-text\">Om du har upplevt n\u00e5got du inte \u00e4r n\u00f6jd med p\u00e5 v\u00e5r terapimottagning eller har t\u00e4nkt p\u00e5 n\u00e5got som skulle kunna f\u00f6rb\u00e4ttras, vill vi g\u00e4rna f\u00e5 reda p\u00e5 det. Synpunkter kan vara ber\u00f6m, f\u00f6rslag och klagom\u00e5l.<\/div>\n\n\n\n<h3 class=\"wp-block-sanktlukas-genericheading headline headline--small medium-green\">Vi anv\u00e4nder synpunkter och klagom\u00e5l<\/h3>\n\n\n\n<div class=\"wp-block-sanktlukas-pagetext page-text\">Synpunkter \u00e4r viktiga f\u00f6r att utveckla och f\u00f6rb\u00e4ttra verksamheten. N\u00e4r vi f\u00e5r ta emot synpunkter dokumenterar vi dem. Varje synpunkt\/klagom\u00e5l utreds och leder ofta till att n\u00e5got g\u00f6rs &#8211; en st\u00f6rre eller mindre \u00e5tg\u00e4rd. Varje \u00e5r sammanst\u00e4ller vi synpunkter som har kommit. Det blir en lista som kan ge oss en viktig \u00f6verblick inf\u00f6r v\u00e5rt systematiska kvalitetsarbete.<\/div>\n\n\n\n<h3 class=\"wp-block-sanktlukas-genericheading headline headline--small medium-green\">Hur g\u00f6r patienter och andra ber\u00f6rda f\u00f6r att l\u00e4mna synpunkter?<\/h3>\n\n\n\n<div class=\"wp-block-sanktlukas-pagetext page-text\">Du kan l\u00e4mna synpunkter p\u00e5 flera olika s\u00e4tt. Huvudsaken \u00e4r att vi f\u00e5r dem. I f\u00f6rsta hand ber vi dig ta upp dina synpunkter direkt med din terapeut eller handledare. I andra hand kan du v\u00e4nda dig till v\u00e5r verksamhetschef.<br><br>Du kan ocks\u00e5 v\u00e4lja att anv\u00e4nda formul\u00e4ret h\u00e4r:\u00a0<a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=nNAc7YY07UawTl2Q9SrY11iHGFT6ZyBOoFphwZrX1n5UMzRLT05KMzBLQ05aNUgyWDlLTEtaTDVJRC4u\" target=\"_blank\" rel=\"noopener\">Synpunkter och klagom\u00e5l<\/a><br>eller skicka\u00a0dina synpunkter via e-post till\u00a0<a href=\"mailto:fyrbodal@sanktlukas.se\">fyrbodal@sanktlukas.se<\/a><br>Pappersbrev g\u00e5r ocks\u00e5 bra. Adressen \u00e4r S:t Lukas, Drottninggatan 40, 462 31 V\u00e4nersborg<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":47,"featured_media":-1,"parent":5,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-333","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/wp\/v2\/pages\/333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/wp\/v2\/users\/47"}],"replies":[{"embeddable":true,"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/wp\/v2\/comments?post=333"}],"version-history":[{"count":21,"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/wp\/v2\/pages\/333\/revisions"}],"predecessor-version":[{"id":1032,"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/wp\/v2\/pages\/333\/revisions\/1032"}],"up":[{"embeddable":true,"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/wp\/v2\/pages\/5"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/sanktlukas.se\/fyrbodal\/wp-json\/wp\/v2\/media?parent=333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}